Automation & Integration
Review management for hotels
The outside view and the internal one disagree, and that disagreement is the useful part.
Outside view, next to your own
Example data. Not a real business10 is good
Our rating
Cleanliness2
Facilities2
1 is good, 5 is critical
This preview runs on the page. The full system follows shortly.
What it does
Reviews from several portals come in, are matched to the room, and sit next to the in-house rating. Including the sub-scores for cleanliness and facilities.
How it is built
Both scales stay exactly as they were collected: outside 1 to 10 where 10 is good, inside 1 to 5 where 1 is good. Conversion happens on display, never on save. Average them on the way in and you end up with a number nobody can work back.
Comes from
Room Condition Tracker
Condition ratings, defects, and daily housekeeping for a large house. In one tool that reads at a glance.
To the case study